As part of our customer service, we offer free delivery
Whilst offering a free delivery service it is not always possible for our staff to be able to give timed delivery.
We would advise customers, particularly during spring/summer months, whilst we act in good faith and will endeavor to the best of our ability to meet customer requirements, we cannot guarantee against delays or unforeseen delivery problems. Consequently, we cannot be held responsible for the payment of tradesmen if there is a delay in the delivery of goods.
*-* Notification of damaged goods or shortages must be advised within 48 hours *-*
We aim to deliver the goods in accordance with your order within 3 business days of the stated delivery date (except in exceptional circumstances). We reserve the right to deliver an order in installments.
A valid signature may be required on collection or delivery. In the unlikely event that you have not received all the goods within the stated delivery time, you must notify us immediately.
For reasons of health and safety and to avoid any property damage, items can only be delivered to the exterior of a ground floor location at the delivery address. You must therefore make your own arrangements at your own risk if the relevant item needs to be transported from the delivery location. We will not provide any unpacking, installation, fitting, or waste removal services upon delivery.
Upon delivery of the goods to you or collection of the goods by you, the goods shall be at your risk and responsibility. In spite of delivery or collection, ownership (also known as “title”) the goods shall not pass to you until payment is received in full. Until title in the goods passes from us to you, you shall: (i) not be entitled to use the goods; (ii) safely hold the goods for us; (iii) return the goods to us immediately if we ask you to; and (iv) be liable to us for any loss, damage or destruction of the goods.
RETURNS & CANCELLATIONS
- Please refer to our T&C's by clicking this link.